Vendor Spotlight: Think CRH for NPR

By: Todd Babineau, President, CRH Consulting, Inc.

The Challenge:

Besides the standard reports (with limited options for customization) provided with an implementation, healthcare facilities have their own unique needs based on their business practices. Obviously, MEDITECH provides both the data and the tool (NPR) for report writing. Unfortunately, however, healthcare facilities often lack the functional and/or technical expertise necessary to create quality custom reports. That's where CRH Consulting, Inc. comes in. We bridge the gap by providing business/clinical knowledge along with NPR expertise to deliver high quality solutions.

CRH Can Help:

We have experience determining current report availability and matching that to current reporting needs. Often times, during migration to a new HCIS, reports needed in the existing system become redundant as a result new of dictionary structures and linking of data from various applications. We have experience in reporting analysis and rather than just recreate reports in the existing/old system, we will provide you with an optimum solution as per your business practice.

We'll perform a thorough reporting analysis to determine if existing reports can be modified or whether new reports need to be created in order to meet your specific business needs. Our team of experienced NPR developers are skilled at creating reports which combine data from multiple modules requiring advanced macro functionality. Our developers have proven expertise in both Client Server and Magic platforms.

Our Process:

We provide a thorough reporting analysis based on current needs. This process involves:

• Meeting with personnel in different departments who are either the generators of existing reports or end-users

• Gaining an understanding not only of the data requested on the report, but also the purpose and specific need for the report

Once the reporting analysis is complete, we have fine-tuned our process to ease and quicken detailed requirements gathering, even from non-technical personnel. Step-by-step instructions are delivered to the client.

• The client fills out NPR request form(s) providing up-front analysis, allowing us to develop the NPR (on-site or remotely)

• We provide feedback on any questions and bring the NPR to the point of testing

• We respond immediately with modifications or corrections, if any, as a result of client testing

CRH will also work with the client to manage the priority of reports, which is particularly helpful during go-live efforts when the volume of reports is very high. We will apply multiple resources from the NPR team to tackle all your high priority reports simultaneously.

Our preferred method of connection for remote NPR development is over the internet via tools like VPN and Citrix. For standalone reports, we provide an estimate on the basis of the NPR request form and a dialog with the person requesting the report. In some cases we might need to peruse your system, for analysis, before providing a quote. Once the estimate is given, as long as the scope of the report is unchanged, your cost will not be higher than the estimate. Providing you with this 'not-to-exceed' quote helps you to plan and stay within your budget.

Training & Scripting:

CRH Consulting also provides training in NPR/Magic report writing. Our courses are tailored to meet your specific needs and are offered for Beginner, Intermediate, and Advanced levels. We'll provide on-the-job training to your technical staff, leaving you with the ability to take care of moderate needs even after we are gone.

In addition, CRH can help with all Scripting and Scheduling tasks. We have expertise with various tools like Summit and Boston Workstation to synchronize dictionaries, schedule reports, and perform other routine and mundane tasks to save time and increase efficiency.

Unleashing the Power:

Whether you don't have a skilled NPR Programmer on staff, have more work to complete than staff to perform it, or simply need a data extract or an interface, CRH Consulting is a cost-effective alternative to utilizing in-house resources for all of your NPR and scripting needs.

Let CRH Consulting, Inc. unleash the power of your MEDITECH system by serving your specific NPR Development, Training, and Scripting needs. For further information, please contact us at sales@crhconsult.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call Gary Bell, VP of Business Development, at 413-599-0009.